Frequently Asked Questions
Check most frequently asked questions here
Frequently Asked Questions
How does the Jumpingtail™ Calming Cat Bed work?
How does the jumpingtail Calming Cat Bed reduce anxiety?
What makes the Jumpingtail™ Calming Cat Bed better than other beds?
How do I wash my Calming Cat Bed?
Will the bed be too hot for summer?
What size should I choose?
Do I need to pay for customs taxes?
Can I return the bed if I don’t like it?
How does the Jumpingtail™ Calming Cat Bed work?
How does the jumpingtail Calming Cat Bed reduce anxiety?
What makes the Jumpingtail™ Calming Cat Bed better than other beds?
How do I wash my Calming Cat Bed?
Will the bed be too hot for summer?
What size should I choose?
Do I need to pay for customs taxes?
Can I return the bed if I don’t like it?
Q: My cat is hesitant to use the scratcher. What can I do?
Q: How do I clean the Ferris Wheel Cat Scratcher?
Q: Can multiple cats use the Ferris Wheel Cat Scratcher at the same time?
Q: Will my cat be attracted to the Ferris Wheel Cat Scratcher?
Q: How do I assemble the Ferris Wheel Cat Scratcher?
Q:How should I install Ferris Wheel Cat Scratcher？
Will this scratcher slip off or detach?
Does this scratcher come in different colors?
How do you clean the collected cat fur? Is it difficult to wash?
Is this scratcher disposable? Does it need frequent replacement?
Is this scratcher suitable for cats of all sizes?
Will my cat be afraid of this scratcher?
Will this scratcher damage my furniture?
Can I cancel my order after I've made a purchase on the website? - You can.
How do I track my order?
How do I return an item?
How long does a refund take to process?
Do you offer exchanges?
Where do I enter my discount code?
What shipping methods are available, and how's the cost?
Do you ship worldwide?
How can I track my order?
How long will it take to get my order?
How do I change my address once an order has been placed?
What payment methods can I use with my order?
Is it safe to purchase items on jumpingtail.com?
When will I be charged?
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